Cookies Policy

WELLCOME MADRID EXPERIENCES S.L. can gather information regarding the search habits from the users of the website through cookies or by log files. No cookies will be used to compile personal information. There will only be installed if the User remains and keeps surfing the website, understanding that the user allows the installation. In addition to this, we provide detailed information about what a cookie is, for what they are, what types of cookies we use, what their purpose is, and how you can configure them or disable them if you desire.

What is a cookie and what is it for?

A “cookie” is a small file that is stored in the user’s computer, Tablet, smartphone or any other device, with information regarding the navigation.

The combination of “cookies” of all our users helps us improve the quality of our web, letting us control what websites are useful, which ones aren’t and which ones are susceptible of improvement.

Cookies are essential for the functioning of the Internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.

In no case can the cookies damage your device. On the contrary, them being active can help us identify and resolve any errors.

 What type of cookies do we use?

Depending on the organisation that manages them:

  • Own cookies: Those that are sent to your device from our own devices and domains and from where we provide the service you’re demanding.
  • Third party cookies: There are those that are sent to your device from one device or domain that is not managed by us, but from a collaborator. As, for example, the ones used by social networks, or by external content like Google Maps.

Depending on the time they’re activated

  • Session cookies: They’re temporal cookies that remain in the cookies file of your browser until the User leaves the website, consequently none is registered in the device’s hard drive. The information obtained through these cookies, are used to analyse traffic patterns in the website. In the long run, this helps us provide a better experience to improve the content and facilitate its use.
  • Persistent cookies: They’re stored in the hard drive and our website reads them every time that the User visits the site again. A permanent cookie has a fixed expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate the purchase and register services.

Depending on the purpose:

  • Technical cookies: Those that are necessary for the navigation and the correct functioning of our website. For example, they allow us to control the traffic and data communication, to access restricted parts, carry out the purchasing process of an order, use security elements, store contents to spread videos or share contents through social networks.
  • Personalization cookies: Those that allow the User to access the service with predetermined characteristics according to a series of guidelines, for example the language, the type of browser used to access the service, the regional configuration from where the service is accessed, etc.
  • Analysis cookies: Those that allow us to quantify the number of users and carry out the measuring and statistical analysis of the use that the Users have of the provided services. To do this, the navigation in our website is analysed in order to improve out offer of products and services.
  • Advertising cookies: Those that allow the management in the most effective manner, from the advertising spaces we could include in our website.
  • Behavioural advertising cookies: These cookies store the information regarding the behaviour of the users obtained through a continued observation. Thanks to them, we could discover the navigation habits on the Internet, and show you publicity related to your navigation profile.

Purpose of each cookie used.

Below, we detail the cookies used in our website and the provider they belong to. Own cookies are the ones that belong to our domain, and third party cookies are those that belong to other domains, according to the following table:


Cookie Name Type Purpose More information
Google Analytics






From third parties, analytics and permanent cookies Collect information on the navigation of users through the site in order to know the origin of visits and other similar data at a statistical level. It does not obtain data on the names or surnames of the users or the specific postal address from which they connect.

Google Analytics


Google Privacy Center


Cloudl Flare __cfduid Third-party, permanent, technical Improve web performance More information
Poly Lang Language pll_language Own, customization Set the web language
Cookies settings moove_gdpr_popup Own, customization Save cookie settings

Privacy Policy

Cookies Policy

Nuestras oficinas están en C/ Gran Via 51, 4 Izquierda, 28013 Madrid

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Information and bookings

If you have any questions about how to make your reservation, contact our agents by sending an email to , by phone +34 919 992 843 or by sending us a message on WhatsApp at +34 653 36 99 58

If you prefer you can make your reservation directly online:

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The opening hours are Monday to Friday from 9:30 am to 6:00 p.m.

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